This page is published and shall be construed in accordance with the provisions of Rule 3(11) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“IT Rules”) that requires publishing the name of the Grievance Officer and his/her contact details on the website, such that users or any victim who suffers as a result of a violation of Rule 3 (outlined in our Privacy Policy and Terms of Use) by any other person, can notify their complaints to us.

Further, as per Rule 3(4) of the IT Rules, the Grievance Officer shall acknowledge or respond to Your communication of violation of Rule 3, by any other person, within 36 (thirty six) hours, and the complaints shall be redressed within 1 (one) month from the date of receipt of the complaint.

In accordance with Information Technology Act, 2000 and rules made there under, the name and the contact details of the Grievance Officer are provided :

Name :- Mr. Akhilesh Kumar Singh

Address :- Ground Floor Radha Krishna Complex, R. K. Bhattacharya Road

Patna, Bihar 800001

Phone No :– 9507454665

Email id :– info@lotusfurnitures.in